Privacy Policy

Introduction

Fepline ("we," "us," "our," or "Company") operates the website located at fepline.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all related applications and services.

Information We Collect

We collect information that you voluntarily provide to us through contact forms and inquiry submissions. This information may include:

• Name and contact details (email address, phone number)
• Message content from inquiry forms
• Any additional information you choose to provide

Automatic Information Collection

When you browse our website, we may collect certain information automatically through cookies and similar technologies, including:

• Browser type and version
• Operating system
• Referring URL
• Pages visited and time spent on the site
• IP address (non-identifying)

How We Use Your Information

We use the information collected for the following purposes:

• Responding to your inquiries and providing customer support
• Improving our website functionality and user experience
• Maintaining website security and detecting fraud
• Complying with legal obligations
• Analyzing website usage patterns

Data Storage and Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

We do not retain personal data longer than necessary for the purposes stated in this policy, except where required by law.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences
• Track website usage statistics
• Manage site functionality
• Comply with consent management requirements

You can control cookie settings through your browser preferences. Consult our Cookie Policy for detailed information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing any personal information.

Your Rights

Under applicable privacy laws, including Indonesia's data protection regulations, you may have rights regarding your personal information. These may include:

• Right to access your personal data
• Right to correct inaccurate information
• Right to request deletion of your data
• Right to withdraw consent

To exercise these rights, please contact us at [email protected].

Children's Privacy

Our website is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child's use of our services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with an updated "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: